The WQM Program
- Raises awareness about the importance of performance excellence in driving the Indonesia economy
- Provides organizational assessment tools and criteria
- Educates leaders in businesses, schools and government and nonprofit agencies about the practices of best-in-class organizations
- Recognizes national role models and honors them with the only Presidential Award for performance excellence
Mission
To enhance the competitiveness, quality, and productivity of Indonesia organizations for the benefit of all Indonesian residents, this WQM Quality Program is a partner-voluntary program that not only focusing product/service quality, but also the means to achieve it.
- Develops and disseminates evaluation criteria
- Manages the Possible Quality Award
- Promotes performance excellence
- Provides global leadership in the learning and sharing of successful strategies and performance practices, principles, and methodologies
Vision
To be the partner of choice for excellence in every sector of the economy
Core Values
• Deliver a consistently positive customer experience
• Value and empower our workforce
• Think and act ethically
• Think and act strategically